Live Visitor Tracking
See who's on your website in real time, what they're browsing, and engage them while they're still there.
1 min read
Live Visitor Tracking shows you who is on your website right now - what pages they're viewing and how engaged they are - so you can reach out at exactly the right moment.
What it does
- Real-time presence - see current visitors and how many are online.
- Page activity - watch which pages people are browsing.
- Proactive engagement - start a chat or offer help based on what they're doing.
- Session insight - understand behaviour, sessions and engagement over time.
Why it matters
A visitor on your pricing page is a buying signal. Seeing live activity lets your team (or an automation) engage high-intent visitors before they leave - turning passive traffic into conversations.
How to use it
- Make sure the widget is installed.
- Open Live visitors (traffic) to see who's online.
- Watch the pages a visitor is viewing.
- Engage them with a proactive message, or let a workflow trigger one.
See Engage live visitors for tactics.
Engage on intent, not on arrival
Reaching out the second someone lands can feel pushy. Trigger engagement on intent signals - time on a key page, or a return visit.