What is Saleszium?
An all-in-one platform to capture, engage and convert customers - AI chatbots, live chat, WhatsApp, email, CRM, automation and campaigns in one place.
Saleszium is an all-in-one customer engagement and sales platform. It brings the tools a growing business uses to talk to customers - an AI chatbot, live chat, WhatsApp, email, a CRM, a sales pipeline, automations and campaigns - into a single workspace, so you don't have to stitch together a dozen disconnected apps.
The idea is simple: every conversation, lead and customer lives in one place, and the routine work of replying, qualifying and following up can be automated.
Who it's for
- Sales teams managing leads, deals and a pipeline.
- Support teams handling chats, tickets and multi-channel messages.
- Marketing teams running email and chatbot campaigns and engaging website visitors.
- Small and mid-sized businesses that want one platform instead of five.
What's inside
Saleszium is organised into a few connected areas:
- AI Chatbot & Knowledge Base - a chatbot you train on your own content to answer customer questions 24/7.
- Conversations - a unified inbox for live chat, WhatsApp and email.
- CRM & Pipeline - leads, contacts, companies, deals and forecasting.
- Automation - workflows that trigger actions automatically.
- Marketing - email, chatbot and LinkedIn campaigns, plus lead-capture forms.
- Website tools - live visitor tracking and SEO/performance audits.
- Support - tickets and a shared inbox.
- Team & Billing - members, roles, plans and usage.
How the pieces fit together
A visitor lands on your website and the chatbot answers their questions using your knowledge base. If they need a human, the conversation moves to your inbox. Their details become a lead in the CRM, where they can be added to a pipeline and nurtured with campaigns - and automations handle the repetitive steps in between.
Start with the Quickstart to get a working chatbot live on your site in about ten minutes.
Where to go next
- Create your account and set up your workspace.
- Learn the key concepts and vocabulary.
- Explore each capability in the Features section.
This guide is being finalised alongside the product. Exact limits, plan inclusions and "coming soon" features should be confirmed against your account before relying on them.